PRIVACY POLICY

Bear Garms Privacy Policy

Effective Date: 30th July 2024

Introduction

Bear Garms ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.beargarms.co.uk (the "Site"), and when you purchase our products or interact with us in any other way.

Information We Collect

We may collect and process the following data about you:

  1. Personal Identification Information
    • Name
    • Email address
    • Phone number
    • Postal address
    • Payment information
  2. Technical Data
    • IP address
    • Browser type and version
    • Time zone setting and location
    • Browser plug-in types and versions
    • Operating system and platform
  3. Usage Data
    • Information about how you use our website, products, and services.
  4. Marketing and Communications Data
    • Your preferences in receiving marketing from us and your communication preferences.

How We Use Your Information

We use the information we collect in the following ways:

  1. To Provide and Manage Our Services
    • To process and fulfil your orders.
    • To manage payments and refunds.
    • To deliver products to you.
  2. To Communicate with You
    • To send you updates about your order.
    • To respond to your inquiries and provide customer support.
    • To send you marketing communications, where you have opted-in to receive such communications.
  3. To Improve Our Services
    • To analyse how you use our website to improve its functionality and enhance your user experience.
    • To keep our website secure and prevent fraud.
  4. To Comply with Legal Obligations
    • To comply with applicable laws and regulations.

Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information with trusted third parties to help us provide, improve, and market our services, including:

  1. Service Providers
    • Payment processors
    • Shipping companies
    • Marketing agencies
    • IT service providers
  2. Legal and Regulatory Authorities
    • To comply with legal obligations or to protect the rights, property, or safety of Bear Garms, our customers, or others.
  3. Business Transfers
    • In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Your Rights

You have certain rights regarding your personal information, including:

  1. Access
    • You have the right to request a copy of the personal information we hold about you.
  2. Correction
    • You have the right to request that we correct any inaccuracies in your personal information.
  3. Deletion
    • You have the right to request that we delete your personal information.
  4. Restriction
    • You have the right to request that we restrict the processing of your personal information.
  5. Portability
    • You have the right to receive the personal information you have provided to us in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the contact details provided below.

 

 

 

 

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction.

Data Retention

We only retain your information for the period necessary to ship your item to you. Your name and postal address. This is retained so enable us to handle your returns if necessary.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to read the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Bear Garms
customerservice@beargarms.co.uk

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